Custom Courseware Review Guide
Interviews & Insights
Conversations with the people who buy, build and evaluate enterprise learning content. This section is being prepared, and nothing has been published in it yet.
Nothing is published in this section yet
We have not conducted or published any interview. Rather than fill this page with invented experts, invented quotations or placeholder names, it sets out the formats we will use, the rules we will hold ourselves to, and the topics we intend to cover first.
If you would like to propose a topic, or volunteer to be interviewed, use the contact page. If you represent a provider and want a sponsored interview, see the note below and read the sponsorship policy first.
Interview formats
Six formats, each with a defined audience and a different question. A conversation belongs in the format that fits what the speaker actually knows.
The interview template
Every interview in this section uses the same structure, so a buyer can find the useful part quickly and an editor can check completeness before publication.
What each published interview carries
- A title that states the subject, not the format
- Interviewee name and their verified role
- Organization
- Relevant expertise — the specific area, not a job description
- Publication date
- Interview format, and whether it was recorded live or remotely
- The business problem being discussed
- Questions and answers
- Key takeaways
- Practical recommendations a buyer can act on
- Related categories and vendor profiles
- A relevant call to action
- Sponsorship disclosure, where one applies
What we will not publish
- A person who has not agreed to be named, or whose role we have not verified
- A quotation that was not actually said
- An employer, client or project the speaker is not free to discuss
- A result figure presented as theirs when it came from a vendor's marketing material
- A third-party endorsement the speaker has not authorised
- A publication date invented to fill a schedule
If we cannot verify who is speaking, we do not publish the conversation, regardless of how useful it would be.
Evidence status
Where an interviewee describes a result, we classify it using the same categories as our published reviews: vendor-reported, anonymized with stated limitations, or independently documented. An interview is a conversation about evidence, so it should meet the evidence standard the rest of the site meets.
Proposed topics
These are subjects we intend to cover, not interviews that exist. They are listed so readers can see where the section is heading, and so potential speakers can recognise their own situation.
| Proposed topic | Intended speaker | Format |
|---|---|---|
| How a learning team hands off to external production without losing the content | Head of learning content, enterprise software | Executive interview |
| The real cost of change requests, and how to scope them out of a fixed-price bid | Content operations manager | Practitioner interview |
| What an accessibility obligation actually changes about a production workflow | Learning accessibility specialist | Practitioner interview |
| What buyers get wrong when comparing instructional design quality | Instructional design lead | Vendor expert interview |
| Deciding whether a legacy course library should be converted, rebuilt or retired | Learning technology manager | Virtual interview |
| Running a compliance programme where the regulator may audit the training record | Compliance training manager | Business case interview |
| What localization costs when the source content is not built for translation | Localization programme lead | Executive interview |
| How to brief a production partner when you have never bought content before | First-time content buyer | Business case interview |
Status: proposed. No interview has been recorded for any topic above, and no person has been approached or named. Topics change as the editorial calendar develops.
Sponsored interviews for providers
Providers may pay for an interview to be produced and published. We will do it, and we will label it. The label appears on the interview itself, not in a footnote.
- Payment buys production and placement, not the conclusion. A sponsored interview cannot carry a favourable verdict we did not independently reach.
- The interviewee must still be who they say they are. Role and employer are verified the same way as an independent interview.
- Questions are editorially controlled. We may decline a question, and the sponsor may decline an answer — but a declined answer is disclosed as declined.
- Claims are classified. A result described in a sponsored interview carries an evidence label like any other.
See the sponsorship and advertising policy for what money cannot buy on this platform, or the sponsorship options for packages.
Propose a topic, or volunteer
If you have a business problem you think other buyers would recognise, or you work in this field and would rather not be on a stage, a written response is equally welcome. Tell us what the real question is.