Add your vendors as columns, set importance for each criterion, then score each vendor from 0 to 5 on the evidence they actually provided. A blank cell counts as zero, which is the honest treatment of an unanswered question.

Criterion Importance (1–5) Vendor 1 Vendor 2 Vendor 3

Next step

The published reviews give you a starting set of evidence-based questions to put to each shortlisted provider.

Read the reviews