Hybrid: services plus platform
Level Access
SaaS accessibility platform combined with expert and managed accessibility services, sold on tiered subscriptions with credit-based add-ons.
Overview
SaaS accessibility platform combined with expert and managed accessibility services, sold on tiered subscriptions with credit-based add-ons.
The label of accessibility services is accurate, with the caveat that Level Access is primarily a digital-product accessibility platform and expert-services firm. Its content-side work covers document and PDF accessibility, captioning and remediation guidance, not remediation of training courseware authoring. Its training product teaches accessibility to client staff rather than serving customers directly. Headquarters is Stafford, Virginia.
Main services
Target customers and industries
- Business model
- Hybrid: services plus platform — Project services combined with proprietary software or catalogue.
- Organization sizes
- mid-market, enterprise
- Industries served
- Retail and Frontline Operations, Financial Services and Compliance, Technology and Software Product Education, Healthcare and Life Sciences, Manufacturing and Industrial Training
- Delivery regions
- United States, Canada, United Kingdom, Global remote delivery
- Languages supported
- Not published
Content formats
- Web, mobile app, software and IoT accessibility
- Digital documents including PDF tagging and screen-reader compatibility
- VPAT and accessibility conformance reports
- Captioning services
- On-demand and live accessibility training for client staff
Technology capabilities
- AI-powered accessibility agents
- Automated scanning and continuous monitoring
- Manual evaluation by expert testers including people with disabilities
- Mobile app testing
- Automated remediation and an accessibility widget
- LevelDocs for accessible PDF authoring inside Microsoft Office
- CI/CD integration for developers
- SOC 2, ISO 27001 and a FedRAMP-authorised offering
Public pricing information
Pricing is publicly disclosed
A first-party price document is published. It lists platform bundles, Access Academy training seats, set-up and implementation fees, and hourly service rates including accessibility audit at USD 215 per hour, accessibility development services at USD 265 per hour, instructor-led training at USD 2,375 per session, captioning at USD 115 per hour and policy consulting at USD 275 per hour. Prices date from October 2024 and should be reconfirmed.
Editorial assessment
We have not yet published a full editorial review of this provider. The record above is a researched directory listing built from public evidence, and it is not a recommendation. See the reviews we have published.
Evidence and sources
Each source below was accessed on the date shown. Vendor marketing claims are recorded as vendor claims, not as independently verified performance results.
- levelaccess.com/contact Office locations and addresses, platform plus services positioning retrieved 2026-10-22
- www.levelaccess.com/llm-resources Legal entity, founding, headquarters, headcount, revenue milestone, priority verticals, service structure retrieved 2026-10-22
- levelaccess.com/wp-content/uploads/2024/10/Pricing-DIR-CPO-5113.pdf First-party published prices for platform bundles, training seats, implementation and hourly service rates retrieved 2026-10-22
Corrections and updates
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Last reviewed: 2026-10-22. Re-review triggers: pricing changes, service availability, geographic coverage, and material service changes.